Lynn, from US, 20 Aug 08
Were you pleased with the treatment?
I must say this center looked excellent from the get go.... but the dentist I had, was not very good. I had problems with the basic prep work for my procedures (reviewed by two other locally recommended dentists- who confirmed there were serious problems with the work) . Unfortunately I had paid up front. The owner did offer to refund me some of the money, over $2,000. It has never come. The clinic has since been through at least two other dentists. --One I believe left due to the same failure to pay bills by the MDV owner. Please do some google-ing on the owner before you choose this clinic. Many Mexican Dentists are excellent. If you are choosing this office because it is American/Canadian owned and operated.... Let me just say the guys are not so honest, and although they talk a good talk and look good - I found others much more qualified, respected and honest dentists and specialist in the Mazatlan area.
Would you recommend the clinic?
No. There is a lot of trust you have to put in dealing with any dentist.... but the owner of this place is just plain bad. As mentioned, it is the owner of the clinic... probably not the current dentist, however he lied to me several times, and although you may receive ok treatment.... I would sure check in with one of the qualified specialists in the area. Also, although this was a while back, the owner does NOT live in Mazatlan. When I last checked, he was in Oregon -
Would you return for further treatment?
Not a happy customer obviously.... I wanted to be- and paid over $4000 with Mexican Dental Vacation, but when there was a problem and the owner said he would refund at least part of the money.... then decided to just stop answering my call, well that pretty much says it all. (I still keep the voice mail where the receptionist says " The refund check is in the mail to you" Ha. You can problems with any service, but how an office or owner chooses to deal with the problems says much.
Treatments
Crown